So I received 2 online orders. One was $1600 and I’m a regular customer. The other was my first time as a customer for $228. Guess who included a hand written thank you. And I’m still waiting to hear back from the other retailer about a question with my purchase. Thanks Mark for the service above and beyond.
Brilliant customer service – order delivered promptly, well packaged – and followed up with a lovely hand written note – now you don’t get that very often – like never! Awesome – we’ll be back to purchase more, love what you guys stand for – we’ll be spreading the word about the Surf Collective.
I’ve worked for these legends and have also been a customer.
They’re always great to deal with and buy from.
Absolutely fantastic communication and excellent service. Exchanged a purchased gift for a better fitting one without drama or hassle. Even sent a free gift for my new born daughter.
Very highly recommended.
Thanks Mark and team, wishing you all the best and good vibes in your awesome enterprise.
Ordered the SurfAid T-shirt and it came the next day! Well done all. I’m a fan!
I just came back from skiing and I received the jacket. Thanks so much for the little letter that I’m not used to receive when shopping in France.
Wish you all the best, Louis.
Louis Nordmann – France
Thanks Mark, I'll definitely be buying more stuff from you guys, absolutely loving your site and the Aloha stuff!
Thank you for all your wonderful communication, have an awesome weekend ~ I'm going surfing..!!
Hi Mark, Thanks for the constant follow up. Package well received.
Dexter - Singapore
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