So I received 2 online orders. One was $1600 and I’m a regular customer. The other was my first time as a customer for $228. Guess who included a hand written thank you. And I’m still waiting to hear back from the other retailer about a question with my purchase. Thanks Mark for the service above and beyond.
Brilliant customer service – order delivered promptly, well packaged – and followed up with a lovely hand written note – now you don’t get that very often – like never! Awesome – we’ll be back to purchase more, love what you guys stand for – we’ll be spreading the word about the Surf Collective.
I’ve worked for these legends and have also been a customer.
They’re always great to deal with and buy from.
Absolutely fantastic communication and excellent service. Exchanged a purchased gift for a better fitting one without drama or hassle. Even sent a free gift for my new born daughter.
Very highly recommended.
Thanks Mark and team, wishing you all the best and good vibes in your awesome enterprise.
Ordered the SurfAid T-shirt and it came the next day! Well done all. I’m a fan!
I just came back from skiing and I received the jacket. Thanks so much for the little letter that I’m not used to receive when shopping in France.
Wish you all the best, Louis.
Louis Nordmann – France
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