All purchases are able to be exchanged or returned within 14 days of receipt.
The return or refund is on the basis that the item/s are NOT opened, used, worn or damaged, and are in 100% re-saleable condition when we receive them back. The item is securely packed for return postage to ensure that the item and packaging is received back by us in original and re-saleable condition and that you do not stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging.
Cost of mailing for a return or exchange that is not faulty will be borne by the purchaser. That is both sending back to the Supplier and then back to the customer. In the case of a faulty item then the cost will be borne by the supplier.
Please contact Surf Collective at firstname.lastname@example.org to find out where to send your return to.
We will credit you for returned items within 14 days of receipt of the item.